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Knowledgebase

After sale Questions

Return Policy

    We will try our best to make sure the products shipped to our customers are in the best condition. Before returning goods, please contact us first to ... more info

How to cancel an order? Before payment and After payment.

    CANCELLATION BEFORE PAYMENT If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info

I paid for an order and the order was canceled, why?

    Why was my order cancelled?/Why did you refund my payment? If we returned your money to you and closed your order, it is almost certainly because we ... more info

I want to cancel an order placed wrongly

    1. - CANCELLATION BEFORE PAYMENT If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info

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What Do Our Customers Say?
Buying shoes online is awesome. It's hard buying an extra wide shoe anywhere except on Amazon. Great price. Totally satisfied. "

EnglishAmazon Customer

Always buy New Balance shoes. 4E width is no problem with New Balance. I use inserts as I have high arches is only reason I rated not good for arch supports. "

EnglishChuck E.

I purchased these shoes on a recommendation. I haven't yet worn them enough to know if they are too small. I was surprised at how small they felt because I have worn the same size shoes from multiple companies over many years.Hopefully, they will stretch enough to be useful. "

EnglishHenry J.


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